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For dispensaries, cannabis, hemp & CBD brands

Cannabis SMS & email marketing that stays compliant and brings customers back

Sendly is a done-for-you text and email marketing agency for cannabis. We set up compliant platforms, grow an age-verified subscriber list and build the automated flows that turn one-time shoppers into regulars.

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30 minutes. No pitch. Leave with a plan for your list, flows and compliance.

The problem

Why text and email marketing is harder for cannabis brands

Email and SMS are the channels you own, and for cannabis they matter even more because most paid ads are off the table. But the rules are different:

01

Platforms that won't take you

Many mainstream email and SMS platforms restrict or ban cannabis content. Pick the wrong one and your account, list and flows can disappear overnight.

02

Carrier filtering

Mobile carriers treat cannabis as restricted content. Texts sent from the wrong number type or with the wrong wording get filtered before customers ever see them.

03

Consent and age rules

Marketing texts need documented opt-in consent, and cannabis lists need age verification and state-by-state care. Getting it wrong is expensive.

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What we do

Done-for-you cannabis SMS & email marketing

Compliant platform setup

We help you choose cannabis-friendly email and SMS platforms, set up sending domains and numbers, and migrate your existing list safely.

Age-gated list growth

In-store, website and QR sign-up flows with clear opt-in language and 21+ verification, so every subscriber is one you can legally market to.

Automated flows

Welcome series, first-to-second purchase, restock reminders, birthday offers, loyalty and win-back flows that run every day without extra work.

Campaigns that fill the store

A campaign calendar built around new drops, daily deals, 4/20, Green Wednesday and holidays, written and sent for you.

Built for dispensaries, delivery services, multi-location retailers and hemp/CBD ecommerce brands.

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Our work

Emails built to bring customers back

A few of the email campaigns and flows we've designed and written for the brands we work with.

Granola brand email designed by SendlyWelcome series email designed by SendlyEarly access drop email designed by SendlyProduct launch email designed by Sendly
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Questions

Cannabis SMS & email marketing FAQ

Is SMS marketing allowed for dispensaries?

Yes, with the right setup. You need documented opt-in consent, age verification, a cannabis-friendly SMS provider and message content written to avoid carrier filtering. Rules also vary by state, so we build your program around where you operate.

Which SMS and email platforms work for cannabis?

Only some platforms accept cannabis brands, and policies change. We compare the current options for your license type and state and set up the one that fits. Our guide to the best SMS marketing platforms for cannabis brands covers the main choices.

How do you handle age verification?

Every sign-up point, from your website pop-up to in-store QR codes, includes a 21+ confirmation and clear consent language, and we keep records of how each subscriber opted in.

Do you work with hemp and CBD ecommerce brands?

Yes. Hemp and CBD brands selling online often have more platform options than dispensaries. We build the same flows and campaigns for online stores as for dispensaries.

Can you manage multiple dispensary locations?

Yes. We segment subscribers by their preferred store so each location gets its own deals, menus and announcements from one account.

What happens on the free audit?

We review your current list, platforms, consent setup and flows, show you where you're losing repeat sales or taking compliance risks, and give you a prioritized plan. You can run it yourself or have us do it.

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Further reading

Comparing cannabis SMS platforms?

See our side-by-side breakdown of the SMS tools that accept cannabis, hemp and CBD brands, including pricing, compliance features and who each one fits.

Read: Best SMS Marketing Platforms for Cannabis Brands →